Key Functional Areas
Our Department’s Major Functions and Responsibilities
Stamp Duty Assessment & Collection
- ✅ Assessing and collecting Stamp Duty based on Market Value.
- ✅ Collecting information from relevant institutions.
- ✅ Opening files according to collected information.
- ✅ Calling for related instruments (deed, survey plan, building plan, etc.).
- ✅ Conducting property inspections for accurate information.
- ✅ Assessing and analyzing market value of the property.
- ✅ Charging deficit Stamp Duty when required.
- ✅ Providing assessor’s opinion for stamp duty endorsement.
Public Relations & Awareness
- 🤝 Maintaining strong relations with land registries & notary public.
- 💡 Motivating and encouraging taxpayers for voluntary compliance.
- 📢 Exhibiting relevant information at department notice boards.
- 🧑🏫 Conducting awareness programs for notaries and taxpayers.
- 🗞️ Making press releases and public announcements.
- 📉 Reducing default taxes through awareness and engagement.
- ⚖️ Settling appeals and objections from taxpayers or notaries.
- ⚠️ Taking legal action against persistent defaulters.
Staff Development & Performance
- 🎯 Developing professional competence of staff.
- 📚 Identifying training needs and suitable institutions.
- 🧭 Conducting training and human resource programs.
- 📈 Preparing monthly performance and progress reports.
- 🏆 Implementing plans to achieve or exceed annual targets.
Good Governance & Administration
- ⚙️ Functioning in line with government rules and regulations.
- 🔍 Minimizing audit queries and ensuring transparency.
- 📞 Addressing and reducing customer complaints.